New Air Travel Regulations May Lift Flyers' Spirits
A second wave of new rights that protect travelers have gone into effect. NY1's Valarie D'Elia filed the following report.
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Part two of some new Department of Transportation regulations are making the air travel experience a bit more tolerable this year.
After a six-month grace period granted to update their computer systems, online travel agencies such as Orbitz, Travelocity and Expedia, along with brick and mortar travel agencies, are now required to disclose all fees and taxes upfront when advertising an airfare.
This includes a baggage fee disclosure that informs passengers point blank what extra fees for luggage may apply.
Another new rule gives travelers the right to change their minds: 24 hours to put an airfare on hold before buying online or to cancel after buying within the same timeframe for a refund without penalty.
Once you have paid for your ticket and the 24-hour period has passed, airlines, tour operators and cruise lines cannot increase the price of an airline ticket except for government-imposed taxes that passengers are clearly apprised of.
Finally, passengers won't be left in the dark about flight delays and cancellations at the boarding gate as airlines have to fess up within 30 minutes of pulling a flight and making a notification just as quickly about delays of more than 30 minutes.
These rules follow regulations implemented around Labor Day 2011, giving passengers increased compensation when they are involuntarily bumped, further restricting the length of tarmac delays to include a four-hour limit on international flights, and granting a full refund of baggage fees when airlines lose your luggage.
For more information, visit DOT.gov.